About Us
OUR STORY
Life-Saving Medical IDs Designed for Your Lifestyle
For over 30 years, Universal Medical ID has provided high-quality, custom-engraved medical alert jewelry to help individuals receive the fastest, most accurate care in an emergency. With over one million customers, we are the name healthcare professionals trust.
30+
Years Experience1M+
Customers Served4.9/5
Customer Rating99%
On-Time Delivery Rate
CULTURE
Dedicated Employees and Compassionate Customer Service
Universal Medical ID is proud to offer live, US-based phone support, as well as online chat and email, to assist customers at every stage.
The customer care team takes pride in providing exceptional customer service. Employees understand their products can truly save lives and are committed to being patient and assisting customers when in need.
Why Choose
Universal Medical ID?
Life-Saving
Our medical IDs speak for you when you can't, providing critical health information to first responders and ER staff during emergencies.
Customer Support
Live US-based phone support, online chat, and email. Our dedicated team takes pride in being patient and assisting customers at every stage.
Wide Range of Products
From solid high-grade Stainless Steel to Sterling Silver, 10K Gold-Filled, and 14K Gold — styles people actually want to wear every day.
Quality Guaranteed
All products are assembled and engraved by a committed team at our Houston, Texas manufacturing facility with the highest product and service standards.
Creating high-quality, life-saving medical ID jewelry — that people actually want to wear — has been my priority for more than 30 years and is the reason I founded Universal Medical ID.
Rick Russell
Founder and CEO
CRAFTSMANSHIP
High Quality Products
All products are custom-engraved by our dedicated team at our Houston, Texas facility. We maintain the highest product standards to remain the top choice for healthcare professionals who trust us with their patients' safety.
From affordable daily wear to premium metals, we offer a wide selection including high-grade Stainless Steel, Sterling Silver, 10Kt and 14Kt Gold, and Titanium.