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How to Order Your Custom Engraved Medical ID

After choosing your favourite medical alert ID, it's time to complete your purchase. Here are 4 ways to place your order with Universal Medical ID:

Order a medical ID online:

The easiest way to order your ID is through our Universal Medical ID: Canada website. Just choose the medical alert ID you wish to buy and follow the customisation prompts to complete your order. These steps can include choosing the metal type, chain length or size, emblem colour, and providing your preferred engraving details. Finally, you will be asked for payment and your complete shipping details.

Orders placed through our website can be paid with a credit card, debit card, or through PayPal.

Order a medical ID via FAX:

Download and print an order form here. The form will include all of the available medical alert bracelets, necklaces, and accessories that you can choose from. Fill out the form to select your preferences including engraving information, your delivery instructions, and payment information. Orders made by FAX can be paid with a credit card. Please FAX your completed order form to us at 02 8088 6021.

Order a medical ID by Post or Mailbox:


Download and print an order form here. You can now choose an ID from all the featured medical ID bracelets, necklaces, and accessories. The form will ask for details like your preferred engraving, complete shipping details, and payment information. Mailed orders can be paid with a personal cheque, postal order or credit card.

Please mail your completed order form to our address:

Universal Medical ID

P.O. 230 Stn A, Etobicoke, ON M9C 4V3

800.616.3400Order a medical ID by Phone or Live Chat:


Call us now at 800.616.3400 and we'll help you place your order.

Our phone representatives are available from 8am - 4pm CST weekdays only. Orders by phone can be paid with a credit card.

Live Chat is also available to help with placing an order, follow the prompts as they appear on your screen.

Do you still need help in choosing a medical ID or do you have other concerns? Please visit our FAQ page for commonly asked questions or feel free to contact us.